Accessibility Statement

This accessibility statement applies to the website aury.co, the Aury web app and the Aury apps for iOS and Android by Aury Care GmbH, including the prevention offering "Digitale Stressbewältigung mit Aury" (Digital Stress Management with Aury).

• (1) Access: The application can be used via a web browser and via the apps for iOS and Android.
• (2) Registration and use: Users register with their email address (sign-in via a 6-digit code, no password) or with a Google or Apple account. The prevention course "Digitale Stressbewältigung mit Aury" is currently undergoing certification by the Zentrale Prüfstelle Prävention; until certification is granted, the course is free of charge and nothing can be purchased in the application. Once paid services are offered, the price is shown during checkout before booking.
• (3) Content structure: Content includes an ongoing conversation, a library of psychological methods, and thematic courses with several sessions (approx. 15-30 minutes).
• (4) Multilingual support: The interface is available in German and English. On first use the language follows the device or browser settings; it is then stored in your user account and can be changed there at any time.
• (5) Input and output: Messages can be typed or spoken. Voice messages are automatically converted into text. All features remain fully accessible by typing.

Aury aims to make mental health accessible to everyone. To support low-barrier usage, we follow the harmonised European standard EN 301 549 and the WCAG 2.1 (Level AA) referenced therein, as well as relevant principles of EN ISO 9241 (in particular user-centered design and usability).

Measures already implemented (excerpt):

• Keyboard accessibility (tab navigation) for key functionality.
• Responsive design for different devices and screen sizes.
• Support for browser and OS features such as zoom/magnification and system-level assistive tools.
• Broad compatibility with common screen readers (dependent on browser/device).
• Voice input as an alternative to typing — helpful for motor impairments and for writing difficulties.
• Structured UI elements (e.g., clear page/section structure) to improve orientation.

We continuously work to improve accessibility. Currently, we are particularly aware of the following issue:

• Contrast ratios: Parts of the onboarding may not yet consistently meet recommended minimum contrast ratios; this is prioritised for improvement. Last reviewed on 4 September 2026: the openly accessible entry steps of the onboarding meet the minimum values; the steps after sign-in have not yet been measured conclusively.

Accessibility is an ongoing process. This statement is based on a self-assessment. We check accessibility continuously during development and improve the application based on user feedback and evolving best practices. The statement is reviewed at least annually and whenever the offerings change materially.

E-Mail: support@aury.co · Subject: Accessibility at Aury

Market surveillance for the accessibility of products and services (§ 28 BFSG) is carried out by the joint market surveillance authority of the German federal states:

www.marktueberwachung-barrierefreiheit.de

In case of disputes, you may call on the mediation office of the Federal Government Commissioner for the Concerns of Persons with Disabilities under § 34 BFSG:

buero@behindertenbeauftragter.de