Terms and Conditions (AGB) of Aury

Effective: April 2025

1. General

(1) 117 Digital UG (hereinafter "we") operates the digital service Aury ("Aury"), which provides AI-based psychological coaching for subclinical support with emotional challenges such as stress, loneliness, and everyday burdens.

(2) The service is intended exclusively for individuals who are 18 years of age or older.

(3) We explicitly point out that Aury is not a medical device and does not replace medical or psychotherapeutic advice, diagnosis, or treatment. In the case of acute psychological issues or crises, we strongly recommend seeking professional help.

(4) Users with acute suicidality, psychotic disorders, bipolar disorders, or severe depressive episodes are excluded from using the service.

2. Scope

(1) These Terms and Conditions (AGB) apply to all contracts concluded between us and users regarding the use of the service.

3. Conclusion of Contract

(1) A contract for the use of the service is established upon user registration and our confirmation.

4. Scope of Services

(1) We offer subclinical, psychoeducational, and supportive services through AI-based text communication. These services may be free or paid and are governed by the respective service description on our website or within the application.

(2) We reserve the right to modify, expand, or discontinue the offering at any time. Previously booked services remain unaffected.

5. Registration and User Obligations

(1) Registration is required to use the service. Users must provide truthful personal information and keep it up to date.

(2) Users confirm that they are at least 18 years old and that none of the exclusion criteria listed in 1.(4) apply.

(3) Users are obliged to keep their access credentials confidential and to notify us immediately in the event of misuse.

6. Prices and Payment Terms

(1) Prices for paid services are based on the current pricing information on the website.

(2) Payments are made in advance via the available payment methods. In the case of third-party coverage, the respective terms apply.

7. Right of Withdrawal

(1) Users have the right to withdraw from the contract within 14 days of conclusion without providing a reason. Withdrawal must be made by email to the contact address provided on the website.

8. Liability

(1) We are not liable for decisions or actions taken by users based on the use of the service. We expressly do not guarantee specific outcomes or results.

(2) We are only liable for intent or gross negligence.

9. Data Protection

(1) We treat all user data confidentially and process it exclusively in accordance with the applicable data protection regulations (GDPR).

(2) Further details on data processing are provided in our privacy policy.

10. Intellectual Property

(1) All content related to the service is protected by copyright. Any use beyond the expressly granted rights requires our written consent.

11. Changes to the Terms

(1) We reserve the right to amend or expand these Terms and Conditions at any time with future effect. Users will be informed of such changes in advance.

(2) Users have the right to object to changes within six weeks. If no objection is made, the changes are considered accepted.

12. Final Provisions

(1) German law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) If individual provisions of these Terms and Conditions are invalid, the remaining provisions shall remain unaffected.